Frequently Asked Questions
What do I
need to view a PFIZERwebcasts.com event?
The minimum requirement is Microsoft Windows Media Player 8.0. If
you have Windows 98, 2000, or Windows ME we suggest you download
the latest Microsoft Media Player from Microsoft. In addition, we
suggest that viewers use Microsoft Internet Explorer to view the
event, as it will generally be a better environment to experience
the webcast.
Minimum requirements
for Windows Media Player:
Windows Media Player is currently available for Windows 95, 98,
NT, 2000 and Macintosh operating systems. Check below to ensure
that your computer meets or exceeds the minimum system requirements.
Operating System
Windows 95, 98, or NT OS 8 or later
CPU 90 MHz Intel® Pentium® processor or equivalent PowerPC
601 processor
RAM 32MB or more of RAM
Modem (audio-only) 14.4 Kbps
Modem (audio and video) 56 Kbps
Sound Card 16-bit sound card and speakers
Video Card 16-color video display card (video) 16-bit color display
Network
Interface Card for LAN/WAN/DSL internet connection
Where can
I download the latest version of the Windows Media Player?
Click
here to download the latest version of the Windows Media Player.
I use Netscape
4.x and I can't see the webcast, what should I do?
You need to download the Windows Media Player plug-in for Netscape
Navigator from Microsoft. During installation, Windows Media Player
6.4 will automatically install the plugin if it detects that Netscape
Navigator is already on your PC. If you installed Netscape Navigator
4.x after Windows Media Player, you will need to install this plugin
manually or re-install Windows Media Player 6.4
I use Mac
OS 8.1 or later, which Media Player should I use?
You will need the Windows Media Player 8.01. If you do not have
it, you can download it.
I'm not using
the Windows or Mac operating system, which player is right for me?
We suggest you go the Windows Media Player download
center, and find the appropriate player for your system.
What does 56k
mean and what is the difference between 56k, 100k and 300k?
The numbers you see next to the media descriptions describe the
minimum Internet connections you need to experience the media. 56k
requires a minimum of a 37kbs connection to the internet. The content
may be transferred at a lower rate, but suitable for the connection
speed. You can always play the lower speed content over high-speed
lines. The higher the number (100k, 300k, etc.) generally implies
better overall quality of content.
Do I need
a high-speed connection to the Internet to watch Streaming Media?
No, but it certainly helps. A DSL or Cable modem is preferred, but
a dialup will work and in fact works very well for audio-only webcasts.
If you wish to directly stream on the Internet from your location,
then a lot more than a high-speed connection would be required.
You need lots of capacity, or you will choke your Internet connection
very quickly.
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